Shipping Info

FREE* Shipping with $50 Order
*UPS GROUND within 48 Contiguous USA
We ship Monday - Friday From St. Louis, MO USA

• NO SALES TAX outside Missouri.  SAVE up to 11%, compared to your local coffee service that charges sales tax.

• SAME DAY Shipping on most orders placed by 11:30 (CST).

• All orders are shipped from St. Louis, Missouri, USA.

• COD available for $10.00.  Funds may be paid via Money Order or Cashiers Check ONLY.  (Contiguous USA Only).

• $10.00 Service Charge per package for Address Corrections within the 48 Contiguous USA.
  Please double check the address information you enter at time of order.

• $20.00 Service Charge per package for Address Corrections for International and to Canada.
  Please double check the address information you enter at time of order.



Alaska, Hawaii, APO, FPO & US Territories are Shipped Priority Mail ONLY.

• US Post Office Priority Mail...Estimated delivery time varies depending on destination of package. Packages shipped to APO and FPO address can not be insured and delivery is not guaranteed.

• Priority Mail is NOT available inside the 48 states, please select UPS Ground.

 Shipping Within 48 Contiguous USA

• * UPS GROUND is our standard shipping method within the Contiguous USA.  NO PO Boxes!  Estimated delivery 2 to 5 business days (See Map Below).   

• Priority Mail is NOT available within the 48 states...Only to Hawaii, Puerto Rico, US Colonies and APO's, FPO's. If you have a special circumstance please email Customer Service before ordering!  All orders within the 48 states will be shipped UPS Ground even though Priority Mail may have been selected.  So Email first!

• UPS NEXT DAY AIR...FAST...Is available for orders placed by 12:30 (EST).

• UPS 2nd DAY AIR...Is available for orders placed by 12:30 (EST).

• UPS 3 DAY SELECT...Great for West of the Rockies and East Coast.

 International Outside USA 
"We Ship World Wide" 

Any additional Customs, Duties, Tariff, Taxes, etc. are the responsibility of the buyer.  Please check, BEFORE ORDERING, with your Country's Custom requirements  to see what product may not be allowed into your country.  There will be NO REFUND or exchange for product restricted or prohibited to ship to your country.

Shipments sent by US Post Office Express Mail International or US Post Office Priority Mail are not insured and can not be tracked.  All US Post Office International shipments are ineligible for refunds.  Please contact us within 24 hours of placing your order to cancel if you do not want to continue the shipment with US Post Office Express International Mail or Priority Mail. We always recommend using UPS World Wide Express to ensure tracking and delivery.

• 
  UPS CANADA GROUND...Estimated delivery 3 to 5 business days.
• UPS World Wide Express...FAST...Estimated delivery 2 to 3 business days.
• US Post Office Express Mail International...Estimated delivery 3 to 6 weeks.

Please choose shipping method at checkout.
Any questions, please email Customer Service.

Delivery Fraud Prevention Measures

UPS must be able to deliver to the address on the Internet Order.   Signatures are required on all deliveries to a Business Address or Expedited Shipments.

Address Routing Changes and Pick up request for a  UPS facility are not allowed and will result in the order being returned.  The buyer will then be responsible for all shipping fees, return fees and intercept fees charged by UPS.

Use of this website deems the buyer knowledgeable and in acceptance of all Terms, Policies and Procedures.

UPS DELIVERY ISSUES

If your order has not arrived, arrived incomplete, or arrived damaged, please contact UPS immediately at 1-800-PICKUPS

Discount Coffee.com uses UPS as their delivery agent and is not responsible for lost or damaged packages.  UPS must be contacted and a claim reported in order for Discount Coffee.com to reship damaged or missing product.  Reports of damage or missing will only be considered if reported within 48 hours of initial receipt of package.

US Post Office Priority Mail

Please read above notice involving US Post Office Priority Mail deliveries.  Military deliveries are un-insurable and not guaranteed delivery packages.  Some countries do not allow insurance or tracking on US Post Office packages.  These packages are not guaranteed for delivery.
 

Questions, call Customer Service
1-866-552-6333