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Mary Thomas Customer Care

 

Hi, I'm Mary Thomas...

 

and Yes, I am a real person. 

I have been with Discount Coffee since the beginning; way back in 1998 when the Internet was all dial up and most homes never even thought of owning a computer.  We were the first Internet Coffee company on the web at that time.  Today we have many competitors, some who have gone all out in an attempt to copy what we do.  Some even so far as using our Name in their marketing.  I can't say they have been too successful - they just can't offer the top quality customer care that I can, nor the discount pricing that Discount Coffee offers. 

My current position with Discount Coffee is Customer Care consultant.  We have a Customer Care Manager that over sees the entire customer care team.  Our department has really grown over the years thanks to all of you.  In fact, many of you have been with us the whole time and we know each other by name.  A personal Thank You to my Discount Coffee friends!

You can reach me or any member of the team by clicking the "Live Chat!" icon at the top of any page.  Or email us at CustomerService@DiscountCoffee.com

Our office hours are Monday - Friday  8am - 6m CST

You can reach us by phone during those hours:

      636-278-1900  prompt 1    or    866-552-6333  prompt 1

After hours just leave a message and we will return your call the next day.

I would like to invite you to Create an Account the next time you are shopping with us.  We have added some awesome apps that will make your shopping even easier.  You can read more about them below.

Here at Discount Coffee you get Great Customer Service, Great Pricing, FREE shipping*, and a website designed to make your shopping life easier. 
Why shop anywhere else? 

 Create an Account NOW
 

Creating an Account gives you access to Great Benefits.  Sign Up Now!

View all your previous order history.

Track your orders from your Account.

Rapid Re-order from your previous orders.

Create a Shopping List of all your Favs!

Set up a Recurring Order so you never run out!

Get Specials, Hot Deals, One time buys and added Discounts emailed to you.

Ship to multiple addresses from within one single order - no more added work!

Corporate Account Customers get their very own Customer Care Rep assigned to your account.

 

*Free shipping on all orders over $50.00 shipped UPS Ground within the 48 states.

 

 

 
 
 
 
 
 

If you have questions click here for LIVE CHAT! You can also order by phone, dial 1-866-552-6333.