International Shipping Information

International Shipping Options

We Ship Via UPS

      FedEx Logo           USPS Logo


Before Ordering, please check your country's Custom requirements to see what product prohibitions or restrictions may apply to your product selection.

UPS Worldwide Expedited (2 - 5 business days*)                                  

Very FAST - only 2-5 Days after clearing customs.

UPS Worldwide Expedited is also the least expensive of the UPS shipping options, and it includes all brokerage fees, insurance and tracking.
Delivers in 2 - 5 business days after clearing customs.*  Custom clearing times do vary.
Delivery days are Monday - Friday.  Excluding Holidays.
 

If any additional Custom Fees, Duties, Tariffs, or Taxes are determined to be due, the funds will be collected by the carrier at the time of delivery.
Shipping destinations include Asia, Australia, Central & South America, Europe, Middle East, Pacific Rim, New Zealand
*Some destinations may not be available.

USPS Priority Mail International (6-10 business days*)           

With USPS Priority Mail International; you will save on shipping costs, as this shipping method does not include Brokerage fees or some Services.
No Package Insurance is available and there is Limited Tracking to some destinations.
The estimated delivery time is 6-10 days* once it clears customs.  Delivery Days are Monday - Friday. Excluding Holidays.
We recommend shipping FedEx or UPS to ensure better tracking and wider delivery areas.

If any additional Custom Fees, Duties, Tariffs, or Taxes are determined to be due, the funds will be collected by the carrier at the time of delivery.
Shipping destinations include Asia, Australia, Central & South America, Europe, Middle East, Pacific Rim, New Zealand 

*Some destinations are not available.

FedEx International Economy (4-6 business days*)  

With FedEx International Economy service, you can save on your less time-sensitive shipments without sacrificing reliability.
Delivery Times - Once customs-cleared is typically in 4 to 6 business days.*
Service Days are Monday thru Friday.  Excluding Holidays.
Delivers to more than 200 countries and territories.  (not all may be available for DiscountCoffee.com)
If any additional Custom Fees, Duties, Tariffs, or Taxes are determined to be due, the funds will be collected by the carrier at the time of delivery.

ALL International Shipping Rules:

Order Verification:  The security of our customer's information is important to us.  We reserve the right to verify all order details prior to order processing.  This includes the use of third party data resources as well as our own internal security, information and verification procedures.  Addresses that do not verify will create a potential shipping delay and possible order cancellation. In the event your order is canceled, we will make all reasonable attempts to notify you via email.  Inaccurate Addresses will result in your order being returned for Additional Shipping Charges of 30% and a Restocking Fee of 15%. 

Pricing:  All prices on our site are in US Dollars.
If you are a non-US customer, your credit card company will normally convert your order total from US dollars to your local currency on your credit card statement.
You may check the current exchange rate at this site:  www.xe.com.

Returns:  DiscountCoffee.com cannot accept requests for international exchanges or returns.
Please see our full Return Policy for complete details on returns and exchanges for international orders.

Undeliverable PackagesInaccurate Addresses, customs restrictions, taxes, etc. may be a cause your package to be abandoned in country.
International orders are non-refundable so it is very important to always double check the address information you enter at the time of order.

Once your order ships, there will be no cancellations, no product exchanges and no refunds; all food items, once outside the US, cannot be returned.

Please call (866) 552-6333 or email Customer Care as we can help you with any shipping questions.