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Who is Mary Thomas?

Hi, I'm Mary Thomas...

 Mary Thomas

and Yes, I am a real person. 

I have been with Discount Coffee since the beginning; way back in 1998 when the Internet was all dial up and most homes never even thought of owning a computer.  We were the first Internet Coffee company on the web at that time.  Today we have many competitors, some who have gone all out in an attempt to copy what we do.  Some even go so far as using our Name in their marketing.  I can't say they have been all too successful - they just can't offer the top quality customer care that I can, nor the discount pricing that Discount Coffee offers. 

My current position with Discount Coffee is Customer Care consultant.  We have a Customer Care Manager that oversees the entire customer care team.  Our department has really grown over the years thanks to all of you.  In fact, many of you have been with us the whole time and we know each other by name.  A personal Thank You to my Discount Coffee friends!

You can reach me or any member of the team by clicking the green "Live Chat" button found on the right side of the page.  Or email us at CustomerService@DiscountCoffee.com.

Office hours are Monday - Friday  7:30 am - 6 pm CST

Please call Toll Free:  1- 866-552-6333  prompt 1

After hours leave a voice message or leave a text message by clicking the green Help button found on the right side of the page.


Discount Coffee provides Exceptional Customer Service, Great Pricing & FREE Shipping*  

Why shop anywhere else? 

 

Looking to expand your Knowledge about Coffee?  Or delve into Trivia?
Then take a look at our NEW Product Knowledge Center.

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View all your previous order history.
Track your orders from your Account.
Rapid Re-order from your previous orders.
Create a Shopping List of all your Favs!
Set up a Recurring Order so you never run out!
Get Specials, Hot Deals, One time buys and added Discounts emailed to you.
Ship to multiple addresses from within one single order - no more added work!
Corporate Account Customers get their very own Customer Care Rep assigned to your account. 

*Free shipping on qualifying orders over $44.00

 

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