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Corporate Customer
Interested in a Corporate Account?
DiscountCoffee.com’s Corporate Account program offers many advantages to corporations and institutional customers. Multiple authorized purchasers can buy items from one corporate account, shipping to different locations and the account managers can track purchases across their entire organization.
As a Corporate account customer you will need to apply for a credit account, which allows corporate purchasers to pay by purchase order and print a copy of all purchase invoices. Terms are net 20 days and a minimum monthly purchase of $100.00 is needed to keep the account active.
Account managers will be able to log in to their account to view corporate orders placed on the account, add or delete buyers, and much more, all in one secure place. The Corporate account offers benefits not found on other websites - it allow users to view previous orders, track shipping, reorder from history, set up recurring orders, ship to multiple addresses and reprint copies of invoices.
Attached below is a PDF file of the Corporate Account Application. Please click on the application, print, then complete it in full, and fax it back to (636) 278-1925. The application is received directly by the accounting department and all information is handled in a secure and classified environment.
Once the account has been approved, your account manager will be contacted by a personal account representative to help get the account established and provide hands on training on how to use your new Account.
PDF File “Secure Credit Application”
• Terms
• Invoicing and Payment
• Damaged Product
• Return Merchandise Policy
• Personal Guaranty
• Legal Terms
Terms:
All of the information provided in the application is accurate and complete. You authorize us to verify the accuracy of all information contained in the application.
Terms of payment are net 20 days from the date of invoice.
We are required to collect state sales tax for Missouri customers unless we are provided with a Missouri Tax exemption certificate. We must have a copy of your Exemption Certificate on file before the first order, or sales tax will be collected. There is NO refund on Sales taxes collected.
Invoicing and Payment:
Invoices are included with each order when shipped. You can also Print your invoice at the time of purchase. Please pay from these invoices; no additional billings will be made for payment. Invoices are dated and are due within 20 days of said date.
Payment can be made by business check, money order, VISA, MasterCard, Discover,
PayPal, or American Express.
Damaged Product:
If merchandise arrives damaged, it is best to REFUSE the product back to the carrier attempting delivery. If you accept product with visible damage, the damage must be noted on the carrier’s delivery record in order to file a damage claim. Save the merchandise and the Original Box and All Packing. Discount Coffee must be notified within 2 business days of receipt of damaged product in order to arrange for a carrier inspection and a pickup of the damaged merchandise. If Discount Coffee is not notified within 2 business days, our standard return policy will override any claim of damage, and will fall under current restrictions. Any concealed damage must be reported within 5 business days. So open and inspect all packages.
Return Merchandise Policy:
BEFORE returning any product to Discount Coffee, please contact Customer Care
at Toll Free (866) 552-6333 (option 3) to request a Return Authorization.
Unauthorized Returns will not be accepted.
Return request must be made within 15 days of purchase.
Please take care in shipping product back to DiscountCoffee.com.
Returned product that doesn’t meet the following conditions may not be eligible for a refund:
1. Product must be unused.
2. Product must be complete and in original packaging, with no visible damage.
3. All seals and packaging tape must be unbroken.
4. Customer Name must appear on the shipping label, not on or inside the carton.
5. The return must reach our warehouse within 30 Calendar days from the date of purchase.
6. Merchandise received after 30 days of purchase will be donated to the local food bank or discarded
7. Merchandise must be secured with proper packaging to prevent any damage in transit.
8. In order to ensure proper credit, all products must be returned to Discount Coffee's warehouse:
Discount Coffee.com, Inc.
Attn: Return Department (RA# ____)
501 North Service Rd
Saint Peters, MO 63376 USA
If all criteria are met, Discount Coffee will issue a credit memo to your account. If you have any questions regarding the above information, contact Customer Care.
Discount Coffee strongly recommends you fully insure your return shipment in case it is lost or damaged. Whenever possible, please utilize UPS to return product to Discount Coffee.
The customer assumes the responsibility and cost of returning product to DiscountCoffee.com
There is a 15% restocking fee on all product returned.
Personal Guaranty:
If you are a business and have revenue of less than $1 million, are a sole proprietorship or partnership, or are un-incorporated or incorporated for less than 1 year, you should give us your personal guaranty. Your personal guaranty will speed processing of this application and may help us approve your application if we are unable to grant credit based on your business information. A credit card is requried as part of the personal guaranty.
Legal Terms:
In the event of late payment, the undersigned agrees to pay finance charges of 1.5% per month (18% per annum) on the unpaid balance exceeding 30 days. If the account is placed in default the undersigned agrees to pay all costs thereof, including Attorney’s fees and court costs.
The relationship and transactions between Customer and Discount Coffee.com, Inc. shall be governed by the internal laws and decisions of the State of Missouri. This application is being delivered in Missouri and shall not be effective until accepted by Discount Coffee. com, Inc. in Missouri. Venue shall be Missouri, and Customer hereby waives local venue and any objection relating to Missouri being an improper venue.
At Discount Coffee. com, Inc.’s election and determination, Discount Coffee may select an alternative forum, including arbitration, to adjudicate any dispute relating to the parties. To the maximum extent permitted by law, Customer hereby waives any right to jury of any claim, lawsuit or other proceeding arising with respect to its relationship or transactions with Discount Coffee. com, Inc.



